We at Maby Group LTD T/A Badge Design & Primate Sports know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact with us or use our websites. This applies to all products and services, and instances where we collect your personal data.
What does this Privacy Policy cover?
This Privacy Policy covers our treatment of information that we gather when you are accessing or using our website or services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual ("Personal Information") from our users, as explained in more detail below.
What information does Badge Design collect?
Information You Provide to Us:
When you use the websites: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our "General Enquiry Form" or "Music Stand Banners Enquiry Form" or if you sign up to our newsletters by entering your email into the footer of the website. If you contact us through the website, we will keep a record of our correspondence.
When you use our services: We receive and store information you provide directly to us. For example, when setting up new customer, we collect Personal Information, such as name and e-mail address, to provide them with our embroidery services. The types of information we may collect directly from our customers and their users include: names, usernames, email addresses, postal addresses, phone numbers, job titles, transactional information (including items/services purchased), as well as any other contact or other information they choose to provide us or upload to our systems in connection with our services.
When you use the websites: When you visit the websites, we collect certain information related to your device, such as your device's IP address, referring website, what pages your device visited, and the time that your device visited our Website.
When you use/look for our services: Information collected by cookies - We use various websites to enhance your user experience, promote our products and track our statistics. We use technologies such as Google Analytics & Google AdWords Advertising to collect information which may include saving cookies to users' computers. For further information, please see the section below headed "Cookies and other Tracking Technologies".
How do we use the information?
Websites: We will use the information we collect via our websites:
- To administer our website, our events and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
- To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
- Analyse customers' use of the websites for trend monitoring, marketing and advertising purposes;
- For purposes made clear to you at the time you submit your information – for example, to fulfil your request for a product/service or to provide you with information you have requested about our services;
- As part of our efforts to keep our Website safe and secure.
Services: We may use the information we collect from our customers in connection with the Services we provide for a range of reasons, including:
- To set up a new customer account,
- Provide, operate and maintain the services;
- Process and complete transactions, and send related information, including transaction confirmations and invoices;
- Manage our customers' use of the Services, respond to enquiries and comments and provide customer service and support;
- For any other purposes about which we notify customers and users.
We may also use the information you send to us via the websites and/or services, to communicate with you via email and, possibly, other means, regarding products, offers or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time (see the "Your Privacy Rights" section below).
How do we share and disclose information to third parties?
We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following limited circumstances: Vendors, consultants and other service providers: We may share your information with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf. These companies include (for example) our payment processing providers and website analytics companies (e.g. Google Analytics).
If Badge Design has received your Personal Information in the United Kingdom and subsequently transfers that information to a third party agent or service provider for processing, Badge Design shall remain responsible for ensuring that such third party agent or service provider processes your Personal Information to the standard required by our Privacy Shield commitments.
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Is Personal Information about me secure?
We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction.
Cookies and other tracking technologies
Our Websites and some of our Services use cookies to uniquely identify your browser and to gather information about how you interact with our websites and Services. We use this information for the following purposes:
- Assisting in registration, login, and your ability to provide feedback;
- Analysing your use of our website; And
- Assisting with our promotional and marketing efforts (including behavioural advertising).
Your Privacy Rights
You can always opt not to disclose information to us, but keep in mind some information may be needed to order anything from us or to take advantage of some of our services.
Marketing Communications
You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send.
Children
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe that a child under 13 may have provided us Personal Information, please contact us on 0117 9525856.
Will Badge Design ever change this Privacy Policy?
We're constantly trying to improve our websites and services, so we may need to change this Privacy Policy from time to time as well.
